Should Music Created by Artificial Intelligence Be Protected by Copyright? – Office of Copyright
— Read on copyright.nova.edu/ai/
The doctored video of Speaker Pelosi proves there’s still no consensus on how to address false content. Could long-standing practices for thwarting spam provide guidance?
— Read on www.wired.com/story/the-return-of-fake-news/
Who would have EVER thought Photoshop would be the most powerful weapon of our time?!?!
Amazon reveals new skills for its voice assistant Alexa, a sign of its growing interest in health care.
— Read on www.wired.com/story/alexa-whats-my-blood-sugar-level/
Can we trust Alexa with health data?
Report: Gen Z, Millennials more willing to give up personal data in exchange for personalized experiences – MarTech Today
— Read on martechtoday.com/report-gen-z-millennials-more-willing-to-give-up-personal-data-in-exchange-for-personalized-experiences-223985
As with all things in life it’s a give and take. Only customizing ad targeting is not a “give” in and of itself.
As internet-connected devices and appliances accumulate, one academic foresees “the monetization of every move you make.”
— Read on www.theatlantic.com/family/archive/2018/12/smart-home-devices-data-privacy/578425/
In other words: how Alexa will eventually use my Nest data to sell me a cashmere sweater – and not just any cashmere sweater but one that I really really like.
Facebook stock dropped…plunged…yesterday amid the continuing privacy and data woes wrought by the Cambridge Analytica team. Facebook is really taking one for team Technorati. What most people may not realize is that much of the 3rd party data Facebook was making available is still available through other channels. You are giving away data right now as your read this. I will be able to know what browsers people used to read this and from there know the interests and locations of those people. Did you use your credit card this week? You gave away data that your bank is making money off of renting (and you are paying interest to do so!) Did you watch your DVR this week? Spectrum knows what you watched and when and if your household has children.
Need to find households with incomes over 150k that purchase luxury goods? People who frequently by cruise vacations? People who overspend on pet products? Own boats?
The data is out there and it’s not going away. When GDPR arrives in the states (as it is sure to do) it will make collecting data a little bit more difficult but the data will still be collected. Do you imagine yourself turning away from a website that provides content you want? Do you imagine paying a premium cost for your data to not be collected and used?
There is a company out there now that can tell you everything about the people who live in one particular household and then target them advertising when they’re away from the house.
Until the world wants to pay a premium for privacy the data will be there and available to those seeking it.
It just won’t be available in Facebook…..for now.
This past month I have spent more time solving for Ad Operations failure than any other piece of work in the digital ecosystem. Three projects – none of the teams have managed to set themselves up for measurement success. Why? Various reasons and none need to have gotten to crisis mode had people taken a moment to learn how to get the answers they want out of their data. You may recognize your organization in one of them
Fear. Uneducated development and strategy team. Silo’d Operations. Lack of leadership supporting the agenda and empowering other team members. Poor planning and poor response. Despite one year of dialog about the needs an ill equipped team failed in execution and when everyone started asking questions about performance that could not be answered – ad operations challenges were escalated. Solos finally broken down and four solid days of work trying to cram what should have taken place as systemic logical set up of tagging acros three sites in order to get leadership their data.
Lesson: Trust the nerds at the bottom of the food chain. That guy maybe someone you barely know or engage with – but if he is telling you that anything analytics wise is in jeopardy? Listen. You can’t ignore your team when they tell you they can’t get movement on issues that are too complex for you to understand. Just move the roadblocks if you want accurate data and don’t wait until it’s a crisis. Trust that the programmers know more than you do and that is why they are there. Don’t give development teams the power to say no to marketing’s requests. If you are going to end up down the hall asking what works and what doesn’t you better hope that the dev team has been taking direction from marketing and not being a roadblock it’s not marketing’s fault that you don’t have data – it’s IT and their usual conservative viewpoint around “marketing “people “touching code”.
Denial. This client has let the wily world of websites just grow and grow and grow without any thought to efficiency. Acquisitons and mergers have created a tangle of systems and not one single effort was made to create continuity that would allow the organization to analyce the data that is used by modern organizations to measure consumer response. Here comes corporate trying to understand what they’ve got in terms of traffic and engagement. And they’ve got nothing. Not a single person in the organization knows about tagging up sites for google analytics. Minimal work has been executed by agencies and its splintered. What’s the outcome? A huge task to clean up what’s there and to figure out some semblance of order. No benchmarks to judge against and a whole lotta “well how much will we save?” Questions with any data to project the answers.
Lesson: financials aren’t the only numbers you should be paying attention to as a leader of your organization. Financials are impacted by expenditures in digital and your marketing digital expenditures are going to be more than your IT Dept. don’t bury your head in the bottom line. Understand what gets you there. Learn about other data points. Learn about how you can track that data and help your team get there. If you need to backtrack? Clean up? Get some outside help and get it fast. There isn’t a brand manager alive who is going to stop their day to day and think about the bigger picture outside their brand. Help them help you. And get ready. It’s messy. But it’s the new datasets that matter when you’re trying to take a long view on infrastructure and staffing
3. Blind Faith
This client thought that they were getting data. Thought that the agency was taking care of things. Even though they don’t have a strategy for data collection and are not being agile in their approach. They thought – we are getting reports. We know how much traffic our campaigns drive. But digging deeper they realized there wasn’t data of what drove the traffic. No data on who makes up the traffic so perhaps they could get more traffic. Nobody in the organization challenging the agency and probing them on the data. People wandering about saying – well we got more followers this week and every week. Somethings going right.
Lesson: Educate yourself on what data matters. If your job is to help cut costs the only way you’re going to understand what’s valuable and what’s driving sales is to tag the bejeezus out of all your properties, get a good attribution system and pull some analysts out of the finance dept and sick them on the media data. Don’t have blind faith in the people outside your organization. They don’t have a full view into your business and they won’t have all the answers for you. You’ve got to move to be a little more self reliant these days.
There is a very big trend in “design thinking”. This is an approach that is often called “user centric”. I am slightly fascinated by its popularity since I would also say it is an approach of “common sense”. But everyone is so caught up in brand and presentation the users get lost. We would never do this in the physical world. It’s why customer service rules the roost and bad customer service will kill you every time. Designing your website’s user interface and how it works is the silent customer service that you don’t often think about. But without it? Here come the emails and the phone calls.
I have recently been involved in some projects where new web and mobile products have been developed and it has been extremely interesting to see how often the clients are only thinking about themselves rather than their customers/users.
I will proudly state I am a design snob. I will buy something new from the shelves of a pretty small independently run shoppe (yes — shoppe) because of packaging without nary hearing ONE WORD of the product. I will try it because it appeals to me. But if I have come to your website or downloaded your app….I know about you. I’ve found you – now the most important thing? Make my life easy. I’m busy. Don’t make me hunt. Have a clear nav, have a good taxonomy, don’t use lingo that I don’t understand because it’s your internal term for something the rest of the world uses a different word for.
Often people get hung up on creative and how things LOOK. But in this environment you are saddled to user experience. That is the number one driving factor. If it’s creative you’re concerned about? Make sure you have good photography. Make sure you have a decent color palette that can be applied in various use cases. But don’t expect that your design should be the number one factor. Your question should be not what does it look like but DOES IT WORK? You don’t like red? Well red works. They click more on red, the leave when it’s blue. Or sometimes its vice versa…but instead of focusing on whether you like red or blue? Ask…does it work?
It’s all about ME, your customer, and HOW I use your site or app to do whatever it is you want me to do. If I’m not doing what you want me to do? It’s more likely because you have made it hard for me – or your value for the dollar isn’t there. (Which is a whole other conversation not to be had here!)
Make sure you’re watching me, Follow me and all my fellow users, see what we do, see where we go, tag the hell out of that thing. Use all the data that we are giving you to create better offerings, change your pricing, change your photography….
but just make sure it works.
There is a painstaking process to user experience and communicating your ideas must go through in order to be effective. To be good. If you approach this with only YOUR needs in mind – there’s going to be a lot of very disappointed visitors.
It’s very hard in our selfie obsessed culture to put yourself aside. But in these realms it is imperative to your success.
Power To The People.